Something wrong with a delivery, a charge, or the app? Write to us — a person reads every message.
Email: kgl@oblinor.no
If something didn't arrive or arrived wrong, tell us within three days and we'll make it right. Your delivery photo and receipt are in the app under My water.
You can change, skip, pause or cancel any time in the app — up until Saturday 6 pm before a Sunday delivery. After that the cases are already packed, and changes apply from the following week.
Delete your account directly in the app, or ask us by email. Everything is removed, including delivery photos.